Academic calendar

2020 term dates

These term dates are a guide only. Your teaching area will confirm actual course dates at Orientation.

Term 1: 28 January – 27 March

Term 2: 14 April – 26 June

Term 3: 13 July – 18 September

Term 4: 5 October - 18 December.

Public holidays 2020

  • New Year’s Day - Wednesday 1 January
  • Australia Day (day in lieu) - Monday 27 January
  • Labour Day - Monday 9 March
  • Good Friday - Friday 10 April
  • Easter Saturday - Saturday 11 April
  • Easter Sunday - Sunday 12 April
  • Easter Monday - Monday 13 April
  • ANZAC Day - Saturday 25 April
  • Queen’s Birthday - Monday 8 June
  • AFL Grand Final Friday - Friday 25 September
  • Melbourne Cup - Tuesday 3 November
  • Christmas Day - Friday 25 December
  • Boxing Day - Saturday 26 December
  • Boxing Day (day in lieu) - Monday 28 December. 

Census dates

The census date is the last day you can withdraw from a unit of study and receive a refund on your tuition fee, if you are accessing a VET Student Loan or FEE-HELP loan. You must withdraw or defer before this date to avoid a debt.  

For more information about the loans or the census dates, please visit VET Student Loans.

Accommodation

There are many accommodation options available for students to live in the communities that surround Chisholm campuses. Depending on your circumstances, you may be seeking a share house, homestay accommodation, a unit to rent or short term accommodation.
See below for some helpful resources to get you started.

Homestay options

If you are new to Melbourne, you may prefer to try homestay accommodation. Homestay involves boarding with a local family, with most meals and expenses included in the cost. Chisholm uses Student Accommodation Services for all homestay enquiries.

Helpful websites

The following websites are a good resource for finding a range of accommodation options. Always be vigilant when inspecting accommodation and signing any contracts or agreements.

Visit the Consumer Affairs Housing and Accommodation web page to get informed about renting and ensure you know your rights as a tenant.

www.domain.com.au
www.realestate.com.au
www.flatmatefinders.com.au
www.roommatefinder.com.au
www.gumtree.com.au
www.flatmates.com.au
www.housinganywhere.com
 
Contact Student Services if you require crisis accommodation - call 03 9212 5269.

Bookshop

The Campus Bookstore stocks:

  • A range of textbooks, trade books, second hand books and course materials
  • Art supplies, medical and nursing equipment, hairdressing and beauty equipment
  • Stationery, computer accessories as well as Chisholm merchandise and clothing
  • Discounted movie vouchers for Village and Hoyts cinemas.

The Bookstore supplies for students at all Chisholm campuses.

For information about sales or trading hours please contact the Bookstore using the contact details below. To shop online, visit visit www.thecampusbookstore.com

Location:

Frankston - Building L, inside Aroma Cafe
03 9238 8435
chisholm.frankston@thecampusbookstore.com

Did you know that The Campus Bookstore is a not-for-profit company?  Started by students and owned by students!

Certificates

When you finish your course you will receive your certificate in the mail. Make sure you keep your address details up to date. To update your details, visit the reception at your local campus.

Certificates are withheld if you have outstanding fees, parking fines or library books/charges. 

Questions? Email us at awards@chisholm.edu.au 

Computer login details 

Your student login gives you access to all things digital when studying with us. This includes accessing the computers or Wi-Fi network on campus, your student email account, your course work in Moodle and online services and resources.

Please login to activate your account via the Office Portal: portal.office.com

When logging in for the first time you will be prompted to set up your contact information. This will allow you to reset your password yourself in the future.

Username

Your username is your email address which starts with upper case S followed by your student ID number and @my.chisholm.edu.au, such as S202012345@my.chisholm.edu.au.

Password

Your default password will be:

  • the first letter of your surname (capitalised)
  • followed by the second letter of your surname (lowercase)
  • followed by your student ID number an exclamation mark (!)

Here is an example using the surname ‘Smith’, and an example student ID number: e.g. Sm202012345!

All passwords have a 90-day expiry period. You can reset your password at chisholm.edu.au/reset provided you have first activated your account via the Office Portal at portal.office.com

If you have activated your account through the Office Portal, when it is time to reset your password you will receive an email or SMS from our IT Service Desk to let you know that your password is about to expire.

Any pre-2019 users who are returning will need to contact ITS to have their password reset as it will have expired and they will not have had the opportunity to set up self-service-password-reset.

If you need help with your login, or you are a returning student who requires their password to be reset, you can contact our IT Service Desk for support. Call 9212 5444 or email servicedesk@chisholm.edu.au.

You can also report an IT issue through our online portal, ServicePoint. Visit chisholm.service-now.com and login with your student account details. Or you can visit the library on-campus for support in-person.

Fees, charges and refunds

Course fees and charges vary depending on the number of tuition hours you are enrolled in. Annual course costs are made up of four areas:

  • Tuition fee
  • Student Services and Amenities fee
  • Ancillary fee
  • Materials fee

Fees must be paid in full, or arrangements for full or partial payment such as VET Student Loans or VET FEE-HELP put in place, before you are considered to be an enrolled student.
Withdrawal and refund statement

Visit our fees and charges page for more information.

Financial support

Students and apprentices may be eligible for Centrelink support. To find out more about eligibility and payments, please visit Human Services - Payments for students and apprentices.

Graduation

Chisholm holds an annual graduation ceremony to celebrate the achievements of our graduands each year in March/April. To attend graduation you must apply. 

Further information can be found at chisholm.edu.au/graduation.

IT support

Students who require IT Support should contact the Chisholm Library. Library staff will be able to provide a broad range of support including:

  • Trouble shooting login and access issues
    Assisting with setting up wi-fi and other services on your devices

If you are on campus visit the library for support. Off-campus students can contact our IT Department by calling 1300 244 746.

Massage Clinic

Support Chisholm student in their training by attending our Student Massage Clinic.

Location: Frankston campus.  Building D.  Level two.

Operating hours (remedial massage):

  • Monday 4pm to 7pm
  • Tuesday 4pm to 7pm
  • Wednesday 4pm to 7pm
  • Thursday 4pm to 7pm

Operating hours (relaxation massage):

  • Friday 3:30pm to 6:30pm

Cost: 60 minute consultation $25

By appointment only on 9238 8484 or email massageclinic@chisholm.edu.au

Moodle

Moodle is our learning management system and our online facility for you to engage in your learning with us. To access your course materials on Moodle you must be enrolled in the course by your teacher.

Access to Moodle is available through the Current Students home page. Use your Chisholm student login details to access Moodle.
Need help? Visit your campus library or speak with your teacher.

Parking

Limited student parking is available at most campuses. Parking is free but a current parking permit must be displayed. Permits are available from campus receptions at enrolment. If you misplace your permit, a replacement can be purchased for $12.

Parking is at a student’s own risk and valuable items shouldn't be left unattended. This includes any tools or equipment required for study.

Motorcycles may park in car parking spaces. Bicycle racks are provided at various campuses.

Students who park outside of the designated parking bays, on grass areas or in fleet vehicle areas may receive fines which need to be contested with the issuer of the fine.

Personal details – how to update

Visit your reception and ask for assistance in changing your details – this could be your name, address, phone number, email etc.  You will be provided with a brief form to complete which will then be processed by our staff.

Prayer rooms

Chisholm provides non-denominational prayer rooms for student use.  Rooms are unlocked during operational hours.

Berwick: Building B, room B123
Cranbourne, Building A, room A150
Dandenong: Building B, room B116 
Frankston: Building N, room N210. 

Printing and photocopying

Colour and black and white printing, photocopying as well as scanning is available at various locations on campus including your campus Library. You will need your Student ID card to access these services, with funds required for printing and photocopying. Visit your campus Library to load funds onto your card. 

Recognition of Prior Learning (RPL)

RPL or Skill Recognition is an assessment that is undertaken to acknowledge skills and knowledge a student has through:

  • Prior formal training
  • Work experience
  • Life experience

RPL can contribute to you gaining credit towards your new course, shortening the time and cost to complete your course.
Further information about RPL is available through our website: www.chisholm.edu.au/skillsrecognition 

Results

At the beginning of your course your Teaching Area will tell you how to access your results.  This may be through Chisholm's results website myResults.

All students are provided with a Record of Results with their certificate upon completion of their course. Additional copies can be requested from your local campus reception and will incur a fee of $10.

Safety on campus

For personal safety and security information, please visit Campus safety

Scholarships

The Caroline Chisholm Education Foundations scholarship program is designed to support students experiencing financial hardship to access education. Our scholarship program is customised to meet the needs of each successful applicant.

Students studying any Chisholm course at any campus can apply. There are three funding rounds throughout the year – ensure you apply before the deadline date.

Find out more about the Foundation.

Student ID cards

At enrolment you will receive your Student ID card. This card is essential for accessing many services through the Chisholm Library as well as the printing and photocopying network. Replacement Student ID cards can be provided by Client Services incurring a $10 charge.

Support for apprentices

Apprenticeship Support Officers (ASOs) provide free, confidential advice, support and mentoring to first year apprentices under the age of 25.

Your ASO can help with work, training or personal issues that are affecting your apprenticeship.

Contact: 9238 8186 or email: aso@chisholm.edu.au

Timetables

Timetables are provided by teaching areas at enrolment or orientation. You can check updates to your timetable online. Simply go to the link below and enter your course group name – this will be provided by your teaching area. http://timetable.chisholm.edu.au

Room numbers on your timetable

On your timetable a room number will be listed. It will be in the following format: Campus, building, level and room. 

So, if you checked your timetable and it listed DA-A105 - you would be at our Dandenong campus looking for Building A, level 1, room 05. The classroom door will display the whole room number i.e. A105.

USI - Unique Student Identifier

From January 2015, each student will need a Unique Student Identifier (USI) when studying nationally recognised training to obtain their certificate or qualification from Chisholm. This includes completing an apprenticeship or skill set, certificate or diploma course at Chisholm.

A USI gives you access to your online USI account which will help keep all your training records together. Made up of 10 numbers, your USI will look something like this: 3AW88YH9U5.

Your USI account will contain all your nationally recognised training records and results from January 2015 onwards which will be available in your USI account in 2016.

Find out more about the USI.

Wi-fi

Students can access Chisholm’s wi-fi network for eligible laptops and devices on campus grounds. All students are expected to abide by the relevant usage policies when accessing the wi-fi network.

Need assistance in setting up your laptop or device? Visit the staff at your local Chisholm library.