About COVID-19

Information for international students

Returning to campus

Chisholm continues to work closely with both the Federal and State government authorities including the Department of Education and Training (DET) and the Department of Health and Human Services (DHHS).

We’re maintaining remote learning for most of our students, while also continuing our on-campus delivery for essential training and assessment.

We have carefully planned the return to campus for small numbers of classes and workshops to ensure the health and safety of students at all times. The campus environment, classrooms and practical areas have changed to manage the social distancing and other health and hygiene requirements, as detailed by the Department of Education and Training and the Chief Health Officer.

For employers of apprentices required back on campus for training or assessment, you will receive confirmation prior to the return to campus date for your staff member. Your staff member will also receive notification of their requirement to return-to-campus, the dates, times, and buildings.

Apprentices (and all students) returning to campus receive detailed information of the health and safety requirements of on-campus training and learning and the expectations we have of all students that they will adhere to the new protocols, which include social distancing.

Revised training plans may also be sent to apprentices and employers ahead of time, to allow for adjustment to new schedules. To minimise the risk of contact, the Government has allowed for training plans to be agreed to by the employer’s return email confirmation, rather than the signed document.

For employers who may have questions or concerns about training or additional support services that are available to your apprentice at this time, please contact our Apprenticeship Hub, Monday to Friday 8.30am – 5pm via 1300 775 265 or apphub@chisholm.edu.au.

Return to campus

The campus environment, classrooms and practical areas have changed to manage the social distancing and other health and hygiene requirements, as detailed by the Department of Education and Training and the Chief Health Officer.

On campus arrival and classes:

  • Attendance on-campus will be restricted to the building, designated classroom and training areas.
  • Masks must be worn as per the Health Department’s recommendations.
  • Your apprentice will be required to maintain a 1.5 metre distance at all times.
  • Hand sanitiser and antiseptic wipes will be available throughout the spaces. Students will be required to wipe down their workspaces throughout the day.
  • Students will be required to leave the campus as soon as their activities are completed.
  • We are requesting students bring their own food and drink if required, as our on-campus café are working reduced hours and will be closed from mid-December to mid-January.
  • It is important that students arrive on time to ensure effective and sufficient learning and assessment is undertaken.

In the workshop or practical areas:

  • Class sizes have been significantly reduced to manage social distancing and effective learning.
  • The educator will brief your apprentice on hygiene requirements prior to the commencement of each lesson.
  • If your apprentice has any concerns while on campus, they should be raised immediately with the educator.
  • We have contacted each apprentice directly to ensure they are fully informed of the details.
  • If you have any questions at all, please contact the Apprenticeship Hub on 1300 775 265 or email apphub@chisholm.edu.au.

Apprentice and employer frequently asked questions

I’m an apprentice or School Based Apprentices and Trainees (SBAT) and have lost my job. What help is currently available?

The Retrenched Apprentices and Trainees Program commenced in May 2020 in response to COVID-19. The program aims to assist apprentices and trainees who have lost their employment to continue their training.

The Department of Education and Training (DET) has commissioned Apprenticeship Employment Network (AEN) Victoria, the peak body for group training employers, to develop and administer the program.

Apprentices and trainees can register their details at https://aen.org.au/outoftrade/ and a case manager will be appointed to assist them.

Other support available for our apprentices:

If you are up to date with your tuition fees, we encourage you to continue to attend TAFE while looking for a new employer. Talk to your teacher about how this will work.

Employers of apprentices and SBATs can access assistance to retain their employees over this time. For more information, please refer to the Australian Government's Supporting apprentices and trainees page.

The Federal Government has a number of payments to support Australians in financial hardship:

Support for apprentices, trainees and SBATs that have been suspended or cancelled

  • Australian Apprenticeship Support Network (AASN) providers can offer advice to SBATs, apprentices and trainees that have been suspended or cancelled. This also includes assistance in finding potential new employers and making sure training carries on to support apprenticeships.
  • The National Apprentice Employment Network (NAEN) have a central re-engagement register for apprentices, trainees and SBATs who have lost their employment and seeking a new employer. Employers can also register if they have vacancies at the Apprentice and trainee re-engagement register page.
  • Students are urged to register if they have had their apprenticeship, traineeship or SBAT suspended or cancelled.
  • If you are seeking alternative employment, you can register with the Victorian Government’s Working for Victoria program and/or access the Commonwealth Government’s Jobs Hub.

I want to enrol but cannot afford it. What are my options?

If you have a current health care card, you may be eligible for a scholarship via the Caroline Chisholm Education Foundation (CCEF) to cover the tuition and material fees. Please visit the CCEF website, or contact scholarships@chisholm.edu.au for more information.

Students are encouraged to explore their eligibility for Centrelink support. For more information, please visit Service Australia’s COVID-19 information page. For help with how to claim, please visit Services Australia's Register your intention to claim a payment - coronavirus (COVID-19) page.

Should I still enrol my new apprentice at Chisholm?

Chisholm continues to enrol and commence new apprentices. To ensure your apprentice has the greatest chance of success, they must be enrolled.

Our Apprenticeship Hub has introduced new procedures to facilitate the remote enrolment of apprentices. Therefore, most apprentices will not have to attend a campus to complete the enrolment process.

We continue to provide a service across the whole of the Chisholm student community

For general enquiries, please call 1300 244 746 or email enquiries@chisholm.edu.au. For support services, including counselling, please call 1300 244 746 or email: studentservices@chisholm.edu.au. To access the extensive digital resources or the library WebChat, please visit our Library website. If you need to access a computer, printing or internet, you can visit Building A of our Frankston campus, where social distancing practices have been implemented.

My apprentice is unwell

The health and wellbeing of our apprentices, employers, Chisholm staff, students and our community is our priority. We must be extra vigilant during these times, as we understand your workplace will be also.

Please advise your apprentice to seek medical advice. If your apprentice is concerned about their health and requires testing for COVID-19, please let us know by emailing the details to studentsafety@chisholm.edu.au.

What if testing confirms my apprentice has COVID-19?

If testing confirms that your apprentice has COVID-19, please follow all of the required medical and self-isolation advice being provided to employers and the public by the relevant government authorities.

You will also need to notify us at studentsafety@chisholm.edu.au with the following information:

  • Name
  • Campus
  • Course or program name
  • Classes attended
  • Date/time of notification
  • Contact phone number

All student details and personal information will be subject to privacy provisions.

Chisholm will notify affected students if we have a confirmed case of COVID-19 with advice from the DHHS.

Employer support

Supporting apprentices and trainees

For fact sheets for supporting apprentices and trainees, visit the Department of Education, Skills and Employment webpage.

This information has been provided by the Australian Government, Department of Education, Skills and Employment. As part of the Government’s Economic Response to the Coronavirus, $1.3 billion will be made available to 70,000 small businesses to help them keep around 117,000 apprentices and trainees across the country in work and training.

For information on the coronavirus aid package for apprentices contact your Australian Apprenticeship Support Network (AASN) provider.

For advice about workplace entitlements and obligations if you're affected by the outbreak of coronavirus visit Fair Work.

I’m unsure about the block dates or if they’ve changed?

If you have any other queries about your apprentice or block dates, please contact:

The Apprenticeship Hub email: apphub@chisholm.edu.au or phone: 1300 775 265

Additional important links and information