About COVID-19

COVID-19 frequently asked questions

Information for apprentices and employers

Information for international students

Key information

Updated 3 April 2020

  • At this time, Chisholm does not have any suspected or confirmed cases of COVID-19.
  • School holidays brought forward to commence on Wednesday 25 March.
  • Move to create online and remote learning alternatives for students.
  • Aroma cafes at all campuses will be closed until Tuesday 14 April.
  • For updated operating hours for campus receptions and the Apprenticeship Hub please visit our Contact Us page.
  • Term 2 delivery to be reviewed before 14 April 2020
  • Who can I talk to at our regional campuses for assistance?
    Our Wonthaggi and Rosebud campuses will not be open or staffed from Monday 6 April until further notice as our service team members have transitioned to remote delivery.
    For general enquiries, please call 1300 244 746 or email enquiries@chisholm.edu.au.
    For support services, including counselling, please call 1300 244 746 or email: studentservices@chisholm.edu.au.
    To access the extensive digital resources or the library WebChat, please visit our Library website. If you need to access a computer, printing or internet, you can visit Building A of our Frankston campus, where social distancing practices have been implemented.
  • All Chisholm library spaces are closed from 26 March until further notice.
  • Library staff will continue to provide support to students and staff via web chat and phone. Extensive online resources and web chat are available via the library website.
    If students have library books on loan, please don’t return them yet. Our Library staff will renew them automatically until your return to on-campus classes. You will then have four weeks to return your books. You can contact library staff via the Library Chat on the library website or via email library@chisholm.edu.au.
  • The following spaces will be available for students to access computers, internet and printing with appropriate physical distancing and hygiene practices in place:
    Dandenong campus – A324 –12 computers
    Berwick campus – A127 – 12 computers
    Cranbourne campus – A128 – 12 computers
    Frankston campus – A Foyer –12 computers including printing.

A message from the CEO, Stephen Varty

Updated 23 March 2020

Chisholm Institute continues to work closely with the Department of Education and Training (DET) and the Department of Health and Human Services (DHHS) to plan for, and respond to, the current and potential impact of the Coronavirus Disease (COVID-19) on our students, staff and the wider community.

The situation is changing rapidly and as such, we are taking further action to reduce the potential risk and spread of COVID-19. Although we have no suspected or confirmed cases of the virus, we believe the following actions are necessary to keep our staff, students and community safe and well.

Following advice from DET on 23 March, Chisholm will focus on the preparation of a more flexible mode of delivery for classes in term 2 and transition to online delivery wherever possible.

Unless otherwise advised, students are therefore not required to attend classes from Wednesday 25 March, through until the start of term 2 on Tuesday 14 April, as courses will not be delivered during this time. We will communicate directly with students to confirm arrangements for term 2.

If you are an apprentice or trainee, we will liaise with your employer to support you remotely during this time. If you have specific questions, please contact the Chisholm Apprenticeship Hub on 1300 775 265 or email apphub@chisholm.edu.au. Please note that the Dandenong building is temporarily closed due to the recent Federal and State Government restrictions in place to manage COVID-19 until further notice. Staff will be working remotely to manage enquiries.

If you are enrolled with Chisholm Online, your studies will continue as planned. If you have specific questions, please contact the Chisholm Online Student Engagement team on 1300 275 265 or email studentengagement@chisholmonline.edu.au.

If you are studying a Higher Education qualification with us, each course will have differing capabilities to transition to online delivery and therefore your course delivery will be confirmed directly by your Course Co-ordinator. If you have any questions regarding Higher Education programs, please contact the Higher Education team on 03 5990 7001 or email highereducation@chisholm.edu.au.

If you are studying a VET program delivered through your Secondary School, please seek advice directly from your school.

Most student support services will continue to be available remotely including counselling, career counselling and financial support. If you are in need of support during this time, please contact our Student Services team on 1300 244 746 or email studentservices@chisholm.edu.au.

The Chisholm Skills and Jobs Centre continues to offer services from our Lonsdale Street location in Dandenong.  If you’d like to make a booking for careers counselling, or to learn more about our workshops and services, please call 03 9212 4909 or email skillsandjobs@chisholm.edu.au

We will continue to update this information as the situation changes and communicate directly with students, schools, partners and stakeholders via email, SMS, the Chisholm website and social media to ensure everyone is well informed and supported in the changing environment. If you have questions or concerns, please don’t hesitate to contact us on 1300 244 746.

Thank you for your patience and support during these challenging times.

Stephen Varty
Chief Executive Officer
Chisholm Institute